- What is an ERP platform?
- An ERP platform is the foundational technology layer that manages all business operations — not just one application among many. PMTechERP ERP platform is cloud-native, API-first, modular, and IoT-ready — designed to be the central digital platform of an Indian manufacturing company, connecting all departments, machines, and external systems.
- How is ERP platform different from ERP software?
- ERP software is a packaged application you use as-is. ERP platform is configurable infrastructure you build on: custom workflows, custom integrations, custom reports, and extensions without core code changes. PMTechERP ERP platform allows 80% of customizations through configuration, not programming.
- What integrations does the ERP platform support?
- PMTechERP ERP platform integrations: GSTN e-invoicing, EPFO/ESIC portals, bank feeds (HDFC/ICICI/SBI), Shopify/WooCommerce eCommerce, Amazon/Flipkart marketplace, IndiaMART B2B, courier partners (Delhivery/Blue Dart), payment gateways (Razorpay), and any system via 500+ REST APIs. Complete Indian business ecosystem covered.
- Is PMTechERP a true cloud ERP platform?
- Yes. PMTechERP is a cloud-native ERP platform (not legacy on-premise software moved to cloud). Built on microservices architecture, containerized deployment (Kubernetes), auto-scaling, 99.9% uptime SLA, and zero-downtime updates. Hosted on AWS India (Mumbai region) for data sovereignty.
- Can the ERP platform be customized for my industry?
- Yes. PMTechERP ERP platform has industry-specific modules for 50+ industries — pre-configured for your exact workflows. Automotive ERP platform modules differ from Pharmaceutical ERP platform modules. Low-code customization tools allow further tailoring without software development. True industry-specific ERP platform.
- Does the ERP platform include mobile capabilities?
- Yes. PMTechERP ERP platform includes native iOS and Android mobile apps, progressive web app (PWA) for any browser, offline capability for shop floor, and platform SDK for building custom mobile workflows. Mobile ERP platform covers: approvals, production tracking, inventory scanning, field sales, and executive dashboards.
- What is the cost of an ERP platform in India?
- ERP platform cost India: PMTechERP Starter platform ₹15,000/month (5 users), Professional ₹35,000/month (25 users, full platform), Enterprise ₹75,000/month (unlimited, custom development included). Compare SAP platform: ₹1–5 Crore implementation. Oracle platform: ₹2 Crore+. PMTechERP ERP platform provides the best platform capabilities at Indian SME pricing.
- How does the ERP platform handle IoT data?
- PMTechERP ERP platform IoT architecture: Edge gateway collects machine data (OPC-UA/Modbus), compresses and sends to cloud platform, time-series database stores machine readings, platform processes and visualizes OEE/energy/downtime, alerts sent to managers via app/SMS. Complete IoT ERP platform for Industry 4.0.
- Is the ERP platform suitable for multi-company manufacturing groups?
- Yes. PMTechERP ERP platform supports multi-company groups: consolidated MIS across all entities, inter-company transactions with proper accounting, centralized master data management, individual company P&L, and group-level executive dashboard. Ideal for Indian manufacturing conglomerates with 2–20 entities.
- How does the ERP platform ensure data security?
- PMTechERP ERP platform security: Role-based access control (RBAC), field-level security, complete audit trail, API authentication (OAuth 2.0/JWT), data encryption at rest (AES-256) and in transit (TLS 1.3), IP whitelisting, MFA, DPDPA 2023 compliance, and ISO 27001 certification. Enterprise security on SME-friendly ERP platform.